How It Works

From your enquiry to your records: agree the scope, receive hospital confirmation and attend with a clear plan.

01

Submit Your Enquiry

Tell us the service you need, your preferred travel dates and a contact email. A short description is enough to start. Please do not include passport numbers, full medical records or payment information.

02

Choose the Appointment Route

Compare a routine package, named examination or specialist consultation. Confirm the department, campus and accepted registration route.

03

Agree Scope and Price

Review the exact provider, examinations, included support, total, payment recipient and applicable conditions. Extra services require separate approval.

04

Receive Hospital Confirmation

After accepting the plan, share required registration details privately. Receive the exact campus, department, date and arrival instructions after the hospital confirms, then review the service agreement and payment arrangements. Check appointment and language support confirmation before committing to travel.

05

Prepare, Pay and Attend

For ordinary health checks, pay in full after arrival in China and before the first examination. Any hospital-required advance payment is explained before confirmation. Follow preparation instructions and meet the assigned companion at the agreed location. Other services follow their written quote.

06

Receive Records and Plan Follow-up

Confirmed check-up packages include the Chinese report and complete English translation within 3–5 working days after all listed examinations are completed. Agree standalone diagnostic or treatment report timing separately. A clinician provides interpretation and any further care.

Important Notice

AccessChinaMed provides access and coordination support, not diagnosis or treatment. Response and booking times depend on the provider, service and information required. This is not an emergency service.

Four checks before your visit

CheckpointKeep in writing
ScopeWhat is included, what is optional and which services need another appointment.
ConfirmationActual campus, department, date, preparation and meeting point.
ChargesAmount, currency, recipient, payment timing and applicable cancellation terms.
HandoverRecords, translation, imaging access, expected release dates and the next contact.

Read the document checklist and see published sample formats. Samples explain a format; they do not confirm your own booking.

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